Frequently Asked Questions
Helpful information about our embroidery digitizing, vector art, and custom patch services.
How do I place an order?
Simply contact us and provide the required information along with your artwork, size requirements, and project details. Our team will review your design and guide you through the entire process.
Can you digitize small text and 3D puff designs?
Yes. Our team specializes in small lettering, 3D puff, cap, and visor digitizing with clean detailing and optimized stitch quality.
What file formats do you provide?
We deliver embroidery files in all major formats including DST, PES, JEF, and more. Vector artwork is provided in AI, EPS, SVG, PDF, or other requested formats.
What types of custom patches do you offer?
We offer embroidered patches, PVC patches, leather patches, sublimated patches, chenille patches, and multiple backing options based on your requirements.
How fast is your turnaround time?
Most digitizing and vector art orders are completed within 3-4 hours depending on design complexity, while custom embroidered patches are generally completed within two weeks.
Which payment methods do you accept?
We accept payments through major credit and debit cards, securely processed via Stripe.
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